Terms of Service

Effective date: March 23, 2026 · Last updated: March 23, 2026

These Terms of Service ("Terms") govern your access to and use of the RankWire platform, including the website at rankwire.io, the SaaS application, and any associated APIs (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms.

The Service is operated by Nutrigen Sp. z o.o., ul. Tadeusza Kosciuszki 25/5, 50-011 Wroclaw, Poland, registered in the National Court Register (KRS) under number 0000851334, NIP: 897-188-11-25 ("Company", "we", "us", or "our").

1. Definitions

• "Account" means a registered user account on the Service.
• "Content" means text, data, and other materials you submit to the Service, including WordPress post content synced via the API.
• "Paddle" means Paddle.com Market Limited (or its affiliates), the authorized Merchant of Record that processes all payments for the Service.
• "Subscription" means a paid plan providing access to the Service features described on the pricing page.
• "Tenant" means an organization (team or company) within the Service, which may include one or more users.
• "Website" means a WordPress site connected to the Service via the RankWire plugin.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. By using the Service, you represent that you meet this requirement and have the authority to bind the entity on whose behalf you are acting.

3. Account Registration

To use the Service, you must create an Account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account. You agree to notify us immediately at [email protected] if you suspect unauthorized access.

We reserve the right to suspend or terminate Accounts that contain false information or are used in violation of these Terms.

4. The Service

4.1 Description

RankWire is an AI-powered internal linking SaaS for WordPress. The Service analyzes your WordPress content, generates internal link suggestions, detects orphan pages, maps topic clusters, and produces anchor text recommendations. A separate WordPress plugin (licensed separately) syncs content and executes link insertions.

4.2 Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service is provided on an "as available" basis. We may perform scheduled maintenance with reasonable advance notice. Unscheduled downtime may occur due to circumstances beyond our control.

4.3 Changes to the Service

We may modify, update, or discontinue features of the Service at any time. If a change materially reduces the functionality of your current plan, we will provide at least 30 days' notice via email.

5. Subscriptions and Billing

5.1 Merchant of Record

All payments for the Service are processed by Paddle.com Market Limited, which acts as the Merchant of Record for all transactions. When you purchase a Subscription, you enter into a separate agreement with Paddle for payment processing. Paddle is responsible for handling payment methods, invoicing, sales tax, VAT, and applicable transaction-related compliance.

By subscribing, you also agree to Paddle's Terms of Use and Privacy Policy.

5.2 Free Trial

We may offer a free trial period. At the end of the trial, your Subscription will begin and you will be charged unless you cancel before the trial ends. Trial terms and duration are specified at the time of registration.

5.3 Pricing and Plan Tiers

Current pricing and plan features are available on our pricing page. We reserve the right to change pricing with at least 30 days' notice. Price changes will take effect at the start of your next billing cycle.

5.4 Automatic Renewal

Subscriptions renew automatically at the end of each billing period (monthly or annual). You may cancel auto-renewal at any time through your account settings or by contacting Paddle's support.

5.5 Refunds

Refund requests are handled by Paddle in accordance with their refund policy and applicable consumer protection laws. If you are located in the European Union, you may have a right of withdrawal within 14 days of purchase, subject to exceptions for digital services that have been fully performed with your consent. To request a refund, contact Paddle's support or reach out to us at [email protected].

5.6 Taxes

All applicable taxes (including VAT, sales tax, and GST) are calculated and collected by Paddle based on your location. Prices displayed on our website may be shown exclusive of tax. The final amount, including tax, will be displayed at checkout.

6. Usage Limits and Fair Use

Each plan tier includes specific limits on the number of websites, posts, and API requests. These limits are described on the pricing page. If you exceed your plan limits, we may restrict functionality until you upgrade or the next billing cycle begins. We reserve the right to enforce fair-use policies to prevent abuse.

7. Your Content

7.1 Ownership

You retain all rights, title, and interest in your Content. By using the Service, you grant us a limited, non-exclusive, worldwide license to process, analyze, store, and display your Content solely to operate and improve the Service.

7.2 Responsibility

You are solely responsible for your Content and for ensuring that it does not violate any third-party rights or applicable laws. We do not review or endorse your Content.

7.3 Data Retention

If you delete a Website or terminate your Account, we will delete your associated Content within 30 days, except where retention is required by law.

8. API and Plugin Usage

Access to the RankWire API is governed by your plan tier. You agree not to:

• Exceed documented rate limits (currently 60 requests per minute).
• Use the API to build a competing product or service.
• Share API keys with unauthorized third parties.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.

We reserve the right to revoke API access if these conditions are violated.

9. AI-Generated Output

The Service uses artificial intelligence to generate link suggestions, anchor texts, and content analysis. AI outputs are provided as recommendations only. You acknowledge that:

• AI-generated suggestions may not always be accurate or appropriate.
• You are responsible for reviewing and approving any changes before they are applied to your website.
• We do not guarantee specific SEO outcomes from using the Service.

10. Prohibited Uses

You agree not to use the Service to:

• Violate any applicable law or regulation.
• Infringe on the intellectual property rights of others.
• Distribute malware, spam, or malicious content.
• Attempt to gain unauthorized access to the Service or its infrastructure.
• Use automated means (bots, scrapers) to access the Service beyond the provided API.
• Resell or redistribute the Service without a valid Agency plan or written agreement.

11. Intellectual Property

The Service, including its design, code, algorithms, documentation, and branding, is the intellectual property of Nutrigen Sp. z o.o. and is protected by copyright and other intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or brand assets without prior written consent.

12. Limitation of Liability

To the maximum extent permitted by applicable law:

• The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
• We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption.
• Our total aggregate liability under these Terms shall not exceed the amounts you paid to us (via Paddle) in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, death or personal injury caused by negligence, or any mandatory consumer protection rights.

13. Indemnification

You agree to indemnify and hold harmless Nutrigen Sp. z o.o., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your Content, or your violation of these Terms.

14. Termination

14.1 By You

You may cancel your Subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You may delete your Account at any time, which will result in the deletion of your data in accordance with Section 7.3.

14.2 By Us

We may suspend or terminate your Account immediately if you breach these Terms, engage in prohibited activity, or if required by law. We will make reasonable efforts to notify you before or promptly after suspension, unless prohibited by law.

14.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including Sections 7.1, 11, 12, 13, 15, and 16) will remain in effect.

15. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of Poland, without regard to its conflict of law provisions.

For users residing in the European Union, nothing in these Terms affects your rights under mandatory consumer protection laws of your country of residence.

For users residing in the United States, any dispute arising from these Terms that cannot be resolved informally shall be submitted to binding arbitration under the rules of the Polish Chamber of Commerce, except that either party may seek injunctive relief in any court of competent jurisdiction. Class action waivers apply to the maximum extent permitted by law.

For all other users, disputes shall be resolved by the competent courts in Wroclaw, Poland.

16. General Provisions

• Entire Agreement. These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding the Service.
• Severability. If any provision is found to be unenforceable, the remaining provisions remain in full effect.
• Waiver. Failure to enforce any provision does not constitute a waiver of that provision.
• Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
• Notices. We may send notices to the email address associated with your Account. You may contact us at [email protected].

17. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you via email or a prominent notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

18. Contact

If you have questions about these Terms, please contact us:

Nutrigen Sp. z o.o.
ul. Tadeusza Kosciuszki 25/5
50-011 Wroclaw, Poland
NIP: 897-188-11-25 · KRS: 0000851334
Email: [email protected]